Terms of Service
Last updated: 5/15/2025
1. Agreement to Terms
By accessing or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.
2. Services
We provide website design, development, and related services for small businesses. Our services include:
- Website design and development
- Domain registration and setup
- Email setup and configuration
- Website maintenance and support
3. Payment Terms
Payment terms are as follows:
- 50% deposit required to begin work
- Remaining balance due upon project completion
- All prices are in GBP and exclude VAT
- Payment is due within 14 days of invoice date
4. Intellectual Property
Upon final payment, you will own the rights to your website design and content. We retain the right to use your website in our portfolio and marketing materials.
5. Service Level Agreement
We commit to:
- Responding to support requests within 24 hours
- Maintaining 99.9% website uptime
- Providing regular backups of your website
- Keeping all software and plugins up to date
6. Limitation of Liability
We are not liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
7. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any breach of these Terms of Service.
8. Changes to Terms
We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page.
9. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: legal@levelledup.co.uk
Phone: +44 (0) 123 456 7890